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Personal Information

At the Interlocking Concrete Pavement Institute, we believe that your personal information deserves protection. We are committed to respecting your privacy. While you can visit the website without providing any personal information, you must provide certain personal information if you wish to purchase the software online through this website. When you become a customer of the Interlocking Concrete Pavement Institute and/or place an order, we collect personal information about you including your credit card number, email address, shipping address, billing address and telephone number. This allows us to process your order correctly. This personal information is necessary to process your order. We will never distribute, rent or sell any of your personal information to any unrelated third party for any reason. On our website, any information collected is used only by the Interlocking Concrete Pavement Institute.

Only authorized Interlocking Concrete Pavement Institute employees are permitted to use information that is collected by the website for internal purposes to process your order simply and to help you obtain your purchase in a quick and efficient manner.

In some cases, the Interlocking Concrete Pavement Institute may disclose your personal information but only if you are making an online purchase through the website. In order to process your online order the Interlocking Concrete Pavement Institute must disclose some of your personal information to certain service providers such as your credit card issuer and the delivery service. Before personal information is disclosed, the service provider will agree with the Interlocking Concrete Pavement Institute privacy policy for the protection of your personal information. If you do not wish the Interlocking Concrete Pavement Institute to provide your personal information to those service providers, you may not use this website for online for purchases.

Cookies: A "cookie" is a small piece of data stored on your hard drive during your visit to this website. Cookies allow ICPI to track and target the interests of visitors in order to enhance the experience on the website. ICPI also uses cookies as a security tool. Some of ICPI's business partners may use cookies on the ICPI website. ICPI has no access to or control over these cookies.

IP Addresses: When browsing or downloading content from this website, ICPI systems record your computer's IP address (this is for tracking purposes only). Except during a fraud investigation, this information is not shared with any organization or company, it is kept confidential.

Links: This website may contain links to other sites. Please be aware that ICPI is not responsible for the privacy practices of such other sites. This privacy statement relates only to information collected by ICPI on this website.

Notification of Changes: If ICPI decides to change this privacy policy it will post the changes here. (Date of most recent update: June 13, 2014)

Terms and Conditions: All purchases of the Permeable Design Pro software, downloads, or technical assistance services are subject to the Terms and Conditions as set forth below and in our License Agreement. By downloading or installing the Permeable Design Pro software, you agree to the website Terms and Conditions as well as those set forth in the License Agreement.

Return Policy: Permeable Design Pro software has a 30-day free trial period. At the end of the 30 day free trial, users can purchase a license to continue use of the software. There are no refunds or returns for the software.

Personal Information FAQ

  1. Q: What is "personal information"?
    A: "Personal information" is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. This includes, but is not limited to, information such as a person's name, address and home phone number and e-mail address.

  2. Q: Do I have to give the Interlocking Concrete Pavement Institute my personal information in order to conduct business with the Interlocking Concrete Pavement Institute?
    A: There are several instances where you are required to give us your personal information for operational and/or administrative purposes. For example, we require your personal information in order to be eligible to place an order on our website. Giving us your personal information for this purpose is considered a primary operational purpose.
    However, agreeing to the use of your personal information for additional secondary marketing purposes is entirely up to you. You may contact ICPI at any time to request that we not use your personal information for marketing purposes.

  3. Q: What are the differences between primary and secondary purposes of personal information collection?
    A: Primary purposes are those purposes that are operational and are absolutely necessary for the Interlocking Concrete Pavement Institute to be able to provide the products and/or services that you request from us. For example, a primary purpose for our collecting your address may be to ensure we can successfully deliver to your business the item you may have purchased. Secondary purposes are any purposes that are over and above the primary/operational purposes, like sending you communications that may include notifications of sales, special events, promotions and other exclusive offers.

  4. Q: Why is it important to keep the Interlocking Concrete Pavement Institute up to date with regards to my personal information?
    A: Keeping your personal information as accurate and up-to-date as possible ensures that you will get the best possible information and service offerings from the Interlocking Concrete Pavement Institute.

  5. Q: What are my opt-out choices?
    A: You can opt-out of receiving communications via specific contact channels. For example, you can choose to no longer receive marketing-related e-mails. Contact our office for more details on your opt-out choices.

  6. Q: If I opt-out, how long will it take to stop receiving marketing materials after I contact you?
    A: Many will stop immediately or within days, while others may take longer.

  7. Q: How can I contact the Interlocking Concrete Pavement Institute?
    A: You can contact the Interlocking Concrete Pavement Institute using any of the following three methods:

    By Postal Mail:

    The Interlocking Concrete Pavement Institute
    14801 Murdock Street, Suite 230
    Chantilly, VA 20151
    By Phone: (703) 657-6900

    By Email: icpi@icpi.org

SSL Secured Transactions

The webserver used to host the PermeableDesignPro.com website uses Secure Sockets Layer (SSL), an advanced encryption technology that works with the Microsoft Internet Explorer, Firefox, Mozilla and AOL browsers among others. This technology safeguards the user's personal information and guarantees the user's privacy. The same technology is used today by the largest web merchants and on the most successful shopping portals on the Internet. We do not store credit card numbers in our database and we do not reveal any credit card information when confirming your order. We will transmit the entire credit card number only to the appropriate credit card issuing company using an encrypted and secure communications channel (SSL) during payment authorization. The email messages between the website and our customers are used to confirm orders and to notify customers about the status of the process. These e-mail messages will never contain credit card information.